App monitoring is a critical part of the mobile app development and DevOps process in the same way that test automation should be thought of as a foundational component of agile release cycles, regardless if it is a mobile website or an Android/iOS native mobile app. Without monitoring your mobile applications, it can have a serious impact on your digital business.
Mobile DevOps has very different expectations, criteria and requirements when it comes to successful performance monitoring and general health-level of mobile apps, websites and APIs. The industry has somewhat neglected the fact that monitoring should happen on real locations over REAL networks with real infrastructure. The methods and tools build around mobile monitoring have been focusing too much on Real-User Monitoring (RUM) and unfortunately, this approach provides less useful and unreliable data about the actual performance – and the user experience. In this blog, we’ll take a look at the benefits and the real value of synthetic mobile monitoring, and how it can provide reliable and useful data about the performance, health-level and eventually, the user experience.
In today’s mobile dominant world, end-user experience is one of the critical drivers to your business success. It costs so little or even zero for users to switch between alternative products in case that they fail to have a pleasant interaction with your mobile apps or websites. The load speed, response time, service availability, all of these affect how end users judge your products or even brands. And this is where mobile monitoring comes to play a role.